Office workers in the UK waste 1.8 billion working hours each year because of inadequate technology, according to new research conducted by Insight.

The survey of 2,000 UK office workers found that 80 per cent felt that they didn’t have the technology they needed to do their jobs properly at some point.

The research also found that more than one-third of employees said that not being given the correct technology makes flexible and remote working stressful and difficult.

Employees are also being inundated with irrelevant information that causes them to disengage from their colleagues and employers, with less than half of the information being relevant to them.

According to the survey, 60 per cent of employees ignore internal communications until it is brought to their attention.

Many individuals feel that the training or education needed to effectively use the relevant technology has not been given, with 77 per cent of office workers saying that they have been given apps or technology without being told how to use them or the potential benefits.

Emma de Sousa, UK Managing Director at Insight, said: “In 2019, employees shouldn’t be complaining that technology makes their lives harder.

“Businesses should strive to keep workers informed and involved. However, company information and updates are being ignored as a result of information overload.

“In contrast, as a consumer, you have access to a wide range of technology and devices, where information received and shared is tailored based on the user preferences – businesses need to take the same approach.

“Technology in the workplace that cannot help streamline communication, keep employees engaged and support a healthy work-life balance is not fit for purpose.”



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